Shipping & Returns

US domestic shipping

Free Standard Shipping: We offer free standard shipping on all orders over $100 within the United States. For orders under $100, standard shipping rates will apply.

  • Delivery Time: Once your order is processed, delivery typically takes 3-5 business days. We'll send you a confirmation email with tracking information once your order is on its way.

  • Expedited Shipping: Expedited shipping options are available at an additional cost. Please select your preferred shipping method at checkout.

  • Returns: We want you to love your purchase! If you're not completely satisfied, you can return any item within 15 days of receipt. Items must be in their original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

International shipping

Free Standard Shipping: For our international customers, we're happy to offer free standard shipping on orders over $250. For orders under $250, standard international shipping rates will apply.

  • Delivery Time: Delivery times for international orders vary based on destination. You'll receive a confirmation email with tracking information once your order is shipped.

  • Customs and Import Taxes: Customers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.

  • Returns: We want you to love your purchase! If you're not completely satisfied, you can return any item within 30 days of receipt. Items must be in their original condition and packaging. Please note that return shipping costs are the responsibility of the customer.

Order Processing: Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays).

  • Address Accuracy: Please ensure that your shipping address is correct when placing your order. We're not responsible for orders shipped to incorrect addresses provided by the customer.

  • Lost or Damaged Items: If your order is lost or damaged in transit, please contact us immediately so we can help resolve the issue.

Thank you for shopping with Lady Noir.